ORCID
Zachary Bridgewater: 0000-0002-6830-0603
Mary Rachel Keville: 0009-0004-4709-8057
Gilly Cantor: 0000-0001-8890-9259
Document Type
Poster
Date
4-9-2026
Keywords
Coordinated care, Data model, Data standard, Measurement, Interoperability, Data commons
Campus Community
D'Aniello Institute for Veterans and Military Families
Language
English
Funder(s)
Walmart Foundation, Mother Cabrini Health Foundation.
Acknowledgements
This work was funded in part by the Walmart Foundation and the Mother Cabrini Health Foundation.
Disciplines
Military and Veterans Studies | Public Affairs, Public Policy and Public Administration | Social and Behavioral Sciences
Description/Abstract
Coordinated care is a service delivery paradigm that connects health and human service organizations via a shared referral platform managed by care navigators (i.e., coordinators). Referral technologies have proliferated to support this work, but the absence of data collection standards has produced a technology environment where platforms compete on not only their designs and features but on their underlying data models too. Understandably, these distinct data models arise from varying funder and customer pressures. The result, however, is a fragmented data landscape where users and creators of different platforms have different views of the issues faced by communities.
To address this problem, IVMF developed a preliminary data standard (i.e., model) that aims to address the needs of practitioners while offering value to scholars and funders. We built this model using feedback from a small set of interviews with coordinated care stakeholders and internal research team members. Our proposed standard contains five objects relevant to coordinated care: clients, requests, programs, organizations, and networks, each with their own data attributes and permissible values.
We then implemented the standard in IVMF's prototype data commons to test whether it could successfully join and harmonize datasets from different technology vendors. We loaded a large legacy dataset from one vendor, and the other contributor provided monthly uploads over 10 months. The monthly uploads tested our data audit process and the flexibility of our standard to vendors' evolving data models. Except for some interface issues, the standard successfully harmonized both datasets for use in a dashboard that combined the two datasets. We believe creating such a standard paves the road for further interoperability work and joint analyses beneficial to military-connected populations.
Recommended Citation
Bridgewater, Z., Southwick, M., Lenning, B. J., Keville, M. R., & Cantor, G. (2026, April 9). A data model for coordinated care [Poster session]. 2026 Voices of Services, Syracuse, NY, United States.
Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial-No Derivative Works 4.0 International License.
