Date of Award

6-26-2026

Date Published

August 2026

Degree Type

Thesis

Degree Name

Master of Science (MS)

Department

Public Relations

Advisor(s)

Joon Soo Lim

Second Advisor

Hua Jiang

Keywords

Brand–Issue Fit;Brand–Issue Justification Strength;Corporate Social Advocacy (CSA);Narrative Messaging;Narrative Transportation;Perceived Authenticity

Subject Categories

Communication | Social and Behavioral Sciences

Abstract

This study examines whether narrative advocacy messaging can enhance perceived authenticity in corporate social advocacy by increasing narrative transportation, and whether brand–issue justification strength affects this process. Using a 2 (advocacy message format: narrative vs. non-narrative) × 2 (brand–issue justification strength: strong vs. weak) between-subjects experiment with 198 U.S. adults, participants viewed a fictitious denim brand’s advocacy advertisement for immigrant rights. Narrative messaging increased transportation, transportation positively predicted perceived authenticity, and transportation mediated the effect of narrative format on authenticity. The results also revealed a competitive mediation pattern: narrative messaging produced a positive indirect effect through transportation but a negative direct effect, suggesting that story-based advocacy may simultaneously invite immersion and trigger persuasion knowledge. Contrary to expectations, brand–issue justification strength did not moderate the transportation pathway, although exploratory analyses suggested it may operate through a separate attribution-based route tied to perceived brand–issue fit. Overall, the findings extend narrative transportation theory into the corporate social advocacy context and suggest that authenticity perceptions may be supported by emotionally engaging storytelling and credible brand–issue reasoning.

Access

Open Access

Included in

Communication Commons

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