Coordination Theory: A Ten-Year Retrospective

Author(s)/Creator(s)

Kevin Crowston, Syracuse University, School of Information StudiesFollow
Joseph Rubleske, Syracuse University, School of Information Studies
James Howison, Syracuse University, School of Information Studies

Document Type

Article

Date

2004

Keywords

Coordination Theory, HCI, human-computer interaction

Language

English

Disciplines

Library and Information Science

Description/Abstract

Since the initial publication in 1994, Coordination Theory (Malone and Crowston, 1994) has been referenced in nearly 300 journal articles, book chapters, conference papers and theses. This chapter will analyze the contribution of this body of research to determine how Coordination Theory has been used for user task analysis and modelling for HCI. Issues that will be addressed include: 1) how the theory has been applied; 2) factors that led to the success of the theory; and 3) identification of areas needing further research.

Recommended Citation

Crowston, Kevin; Rubleske, Joseph; and Howison, James, Coordination Theory: A Ten-Year Retrospective. In P. Zhang & D. Galletta. (Eds.) Human-Computer Interaction in Management Information Systems (pp. 120-138), M.E. Sharpe. Available from http://repository.cmu.edu/isr/485/

Creative Commons License

This work is licensed under a Creative Commons Attribution 3.0 License.