Home > Libraries > Archives > Syracuse University Magazine > Vol. 10 > Iss. 2 (1993)
Estra Credit: TQM comes to campus: the student as customer and king
Robert Hill, University of Pittsburgh
Hill, Robert (1993) "Estra Credit: TQM comes to campus: the student as customer and king," Syracuse University Magazine: Vol. 10: Iss. 2, Article 14. Available at: https://surface.syr.edu/sumagazine/vol10/iss2/14
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