This brief is about the use of mobile phones among homeless veterans for medical appointment reminders, and other health services provided by healthcare practitioners. In policy and practice, social workers and counselors should determine whether mobile communication would benefit homeless veterans with whom they work and should identify certain barriers to mobile communication that could exist; the VA should expand its mobile notification efforts and look for programs that reduce barriers to regular access to mobile communication. Suggestions for future research include expanding the sample of homeless veterans to include those who are living on the streets or in a car, creating a random sample to control for bias, and studying female veterans as well as veterans from all service eras.
McInnes, D. K., Sawh, L., Petrakis, B. A., Rao, S., Shimada, S. L., Eyrich-Garg, K. M., Gifford, A. L., Anaya, H. D., & Smelson, D. A. (2014). The potential for health-related uses of mobile phones and internet with homeless veterans: Results from a multisite survey. Telemedicine and e-Health, 20(9), 801–809. https://doi.org/10.1089/tmj.2013.0329
Communication Technology and New Media | Medicine and Health Sciences | Military and Veterans Studies | Public Affairs, Public Policy and Public Administration | Social and Behavioral Sciences | Telemedicine
Health services, Homelessness, Veterans, Accessibility, Research briefs
Medical care; Homelessness; Veterans; United States; Health services accessibility
Institute for Veterans and Military Families at Syracuse University
Institute for Veterans and Military Families at Syracuse University, "Research Brief: "The Potential for Health-Related Uses of Mobile Phones and Internet with Homeless Veterans: Results from a Multisite Survey"" (2014). Institute for Veterans and Military Families. 277.
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