An Analysis by Means of Naturalistic Approaches of Two Complex Behaviors. In Gilbert, Nigel (Ed.) Proceedings of the Workshop on Complex Systems, Ethnomethodology and Interaction Analysis.

Author(s)/Creator(s)

Barbara H. Kwasnik, Syracuse UniversityFollow

Document Type

Article

Date

7-30-1990

Keywords

Browsing behavior, Organization of documents, Browsing and complex behaviors.

Disciplines

Library and Information Science

Description/Abstract

This paper describes two studies I which naturalistic approaches were used to investigate complex human behaviors. The first study is a description of the way in which people organize their documents in their own offices; the second study aims for a functional description of the behavior known as “browsing”. Both studies use thinking-out-loud protocols, observation, and interviews in the setting in which behaviors take place. The rationale for the choice of techniques is presented along with a discussion of advantages and difficulties.

Additional Information

“Permission is granted by American Association for Artificial intelligence Conference for SUrface to distribute this article. All rights reserved to American Association for Artificial intelligence Conference.Please refer to the journal's copyright policy for more information.”

Recommended Citation

Kwasnik, Barbara H., "An Analysis by Means of Naturalistic Approaches of Two Complex Behaviors. In Gilbert, Nigel (Ed.) Proceedings of the Workshop on Complex Systems, Ethnomethodology and Interaction Analysis." (1990). School of Information Studies - Faculty Scholarship. 143.
https://surface.syr.edu/istpub/143

Creative Commons License

This work is licensed under a Creative Commons Attribution 3.0 License.