Copyright (c) 2013 Syracuse University All rights reserved. http://surface.syr.edu/ppa Recent documents in Public Administration en-us Mon, 28 Jan 2013 01:05:55 PST 3600 http://surface.syr.edu/ppa/2 http://surface.syr.edu/ppa/2 Thu, 16 Dec 2010 09:24:05 PST Government 2.0–or the use of social media in the public sector–has become a hot topic. Agencies and departments on all levels of government are adding Facebook, Twitter or YouTube buttons to their otherwise static–infrequently updated–websites. It is still not clear how successful and useful social media is in the public sector and how agencies can design their own social media strategies.

]]> Ines Mergel http://surface.syr.edu/ppa/1 http://surface.syr.edu/ppa/1 Mon, 11 Oct 2010 09:13:30 PDT Hal G. Rainey and Paula Steinbauer (1999) recently proposed a theory of effective government organizations. Several other theories exist in whole or in part, but empirical testing is rare. In this article we cut to the chase and examine several key elements of these theories empirically. First, we explore the theoretical dimensions of organizational performance and derive a taxonomy to help measure the construct. Second, we draw from the literature and develop a model predicting organizational performance. Third, we operationalize and test the model with data from the 1996 Merit Principles Survey, U.S. Merit Systems Protection Board. In the end, this model explains 70 percent of the variation in employee perceptions of organizational performance across the twenty-three largest federal agencies. Most hypothesized relationships are confirmed. We conclude the article with a discussion of implications, limitations, and suggestions for future research.

]]> Gene A. Brewer et al.