Title

Government 2.0 Revisited: Social Media Strategies in the Public Sector

Document Type

Article

Date

Summer 2010

Embargo Period

10-19-2010

Keywords

Government 2.0, social media strategies, social media policies, social networking sites

Language

English

Disciplines

Public Administration | Science and Technology Policy

Description/Abstract

Government 2.0–or the use of social media in the public sector–has become a hot topic. Agencies and departments on all levels of government are adding Facebook, Twitter or YouTube buttons to their otherwise static–infrequently updated–websites. It is still not clear how successful and useful social media is in the public sector and how agencies can design their own social media strategies.

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