information and communication technologies, ICT, real estate industry, real estate agents
Library and Information Science | Real Estate
We have been studying the growing use of information and communication technologies (ICT) in the residential real estate industry and the effects of this use on how realtors work. Earlier stages of our project involved qualitative research to develop a better understanding of the industry, the work of realtors and their use of ICT. In this paper we report on the results of qualitative research and a pilot of a survey intended to gather large-scale data on realtors and ICT use.
Information and Communication Technologies in the Real Estate Industry: Results of a Pilot Survey (with K. Crowston, S. Sawyer and M. Allbritton). Proceedings of the Ninth European Conference on Information Systems, Bled, Slovenia, June 27-29, 2001, pp. 339-343.
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