2024-03-29T07:53:14Z
http://surface.syr.edu/do/oai/
oai:surface.syr.edu:mgt-1000
2010-09-20T13:12:06Z
publication:mgt
publication:dmgt
publication:whitman
publication:coscde
Justifying Electronic Banking Network Expansion Using Real Options Analysis
Benaroch, Michael
Kauffman, Robert J.
The application of real options analysis to information technology investment evaluation problems recently has been proposed in the IS literature by Dos Santos (1991), Kambil et al. (1993), Kumar (1996), Chalasani et al. (1997), and Taudes (1998). The research reported on in this paper illustrates the value of applying real options analysis in the context of a case study involving the deployment of point-of-sale (POS) debit services by the Yankee 24 shared electronic banking network of New England. In the course of so doing, the paper also attempts to operationalize real options analysis concepts by examining claimed strengths of this analysis approach and balancing them against methodological difficulties that this approach is believed to involve. The research employs a version of the Black-Scholes option-pricing model that is adjusted for risk-averse investors, showing how it is possible to obtain reliable values for Yankee 24's "investment timing option", even in the absence of a market to price it. To gather evidence for the existence of the timing option, basic scenario assumptions and the parameters of the adjusted Black-Scholes model, a structured interview format was developed. The results obtained using real options analysis enabled the network's senior management to identify conditions for which entry into the POS debit market would be profitable. These results also indicated that, in the absence of formal evaluation of the timing option, traditional approaches for evaluating information technology investments would have produced the wrong recommendations.
2000-01-01T08:00:00Z
text
application/pdf
https://surface.syr.edu/mgt/1
https://surface.syr.edu/context/mgt/article/1000/viewcontent/download.pdf
Management - All Scholarship
SURFACE at Syracuse University
Black-Scholes model
investment decision-making under uncertainty
electronic banking networks
POS debit systems
project investments
IT investment evaluation
option-pricing models
real options
Management Information Systems
oai:surface.syr.edu:busad_etd-1000
2010-09-24T12:14:39Z
publication:etd
publication:busad_etd
publication:dmgt
publication:coscde
publication:mgt
publication:dbusad
publication:whitman
Essays on competitive strategy in remanufacturing
Mitra, Supriya Ranjan
This thesis analyzes competitive behavior in remanufacturing, examining two competitive frameworks in two different essays. The first essay examines the issue of take-back laws within a manufacturer/remanufacturer competitive framework, assessing the impact of alternative implementations of take-back laws. In the second essay, we examine the competitive framework with no take-back law, with the remanufacturer proactively collecting returns from the end-consumer market. For both essays, we develop a general two-period model to investigate a range of questions that may be of interest to policy-makers in government and managers in industry. Of primary interest to policy-makers are volume measures, such as total material that ends up in a landfill and percentage of total volume that is remanufactured; managers in industry are most interested in profitability measures. Hence, we conduct a numerical study to analyze the effect of take-back laws on profitability and volume.
In the first essay, we find evidence that sometimes industry is better off with take-back laws than without, and that in some settings, a manufacturer with control over returns can be good for industry profits and for the environment. In other settings, manufacturer control should be limited by government. In the second essay, we observe that excess returns are a concern for a low valuation type remanufacturer. In both essays, we also observe that the manufacturer benefits more (in terms of profitability) from a low valuation attached to the remanufactuable product rather than from a high cost structure of the remanufacturer, whereas the remanufacturer benefits more from a high valuation attached to remanufacturable product than from a low cost structure.
In both essays we find that a conflict of interest may exist between the manufacturer, remanufacturer and policy maker. The policy maker and remanufacturer usually prefer higher return rates, whereas the manufacturer prefers low return rates. Also, when the remanufacturer valuation is high, the policy maker prefers the manufacturer-preferred strategy. However, when the valuation is low, the policy maker prefers the remanufacturer-preferred strategy. Hence it is important for industry, government and academics to build effective mechanisms to bridge this gap.
2006-01-01T08:00:00Z
text
https://surface.syr.edu/busad_etd/2
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Business Administration - Dissertations
SURFACE at Syracuse University
Competitive strategy
Remanufacturing
Take-back law
Reverse logistics
Business Administration, Management, and Operations
oai:surface.syr.edu:busad_etd-1001
2010-09-24T12:26:38Z
publication:etd
publication:busad_etd
publication:dmgt
publication:coscde
publication:mgt
publication:whitman
publication:dbusad
Evidence on the role of accounting conservatism in corporate governance
Duellman, Scott
Conservatism is potentially useful in corporate governance for at least three reasons. First, conservatism reduces the likelihood of over-compensation of management by constraining possible overstatements of assets and earnings. Second, conservatism allows directors to more readily identify negative NPV projects and take corrective actions to limit losses. Third, conservatism reduces managers ex ante incentives to engage in negative NPV projects. Using three different measures of conservatism, I document that (i) the percentage of inside directors is negatively related to conservatism, and (ii) the percentage of outside directors' shareholdings is positively related to conservatism. Results hold after controlling for industry, firm size, leverage, growth opportunities, institutional ownership, inside director ownership, and unobservable firm characteristics that are stable over time. After documenting the relation between conservatism and corporate governance, I test whether conservative firms receive the benefits of conservatism in governance as predicted by Ball (2001) and Watts (2003a). The evidence strongly supports the notions that conservatism (i) ex ante prevents managers from investing in negative net present value projects, and (ii) conservatism helps abrogate negative net present value projects in a timelier manner. The evidence is weakly consistent with conservatism preventing managerial overcompensation.
2006-05-01T07:00:00Z
text
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Business Administration - Dissertations
SURFACE at Syracuse University
Accounting conservatism
Corporate governance
Conservatism
Business Administration, Management, and Operations
oai:surface.syr.edu:mgt_etd-1000
2010-09-24T14:29:54Z
publication:etd
publication:dmgt
publication:coscde
publication:mgt_etd
publication:mgt
publication:whitman
Governance mechanisms and corporate political activity: Ownership considerations in a non-market context
Hadani, Michael
Corporate political activities (CPA) represent an important non-market strategy for many large firms, providing them with access to policy makers. This access, in turn, can benefit firm objectives. Much of the extant literature on the topic focuses on the impact of industry related factors on CPA, ignoring the impact of firm level dynamics. Yet, recent studies have shown that firm level dynamics significantly impact firms' CPA, beyond existing models. One significant firm level dynamic that affects firm strategic decision-making is a firm's governance structure. Specifically, institutional equity ownership, blockholder ownership, founding family ownership, among other governance mechanisms, have been shown to affect firms' strategic decision-making, yet have been absent from the CPA literature. This absence is problematic as it not only ignores the strong influence that such forces exert on firms, but also results in a partial picture of the antecedents of CPA. Thus, in this dissertation I explore the impact of governance mechanisms on firms' CPA and firms' choice of specific CPA approaches. Based on the long-term and insurance related benefits of CPA, it was hypothesized that institutional investors and other blockholders would favor firms' CPA, as would executive bonding mechanisms, such as long-term compensation. Further, based on the distinction between specific approaches to CPA, more long-term versus a more short-term CPA, it was hypothesized that long-term oriented institutional investors would prefer long-term CPA versus the strategic preferences of short-term oriented investors. In contrast to these predictions it was found that institutional investors' holdings were negatively associated with firm CPA, while long-term executive compensation was positively associated with it. These findings are discussed with regard to the nature of firms' CPA and the relationship of the firm to its external constituents.
2006-06-01T07:00:00Z
text
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Management - Dissertations
SURFACE at Syracuse University
Governance
Corporate political activity
Ownership
Nonmarket strategies
Political Science
Strategic Management Policy
oai:surface.syr.edu:mgt-1005
2010-10-11T16:00:05Z
publication:dmgt
publication:coscde
publication:mgt
publication:whitman
Controlling the Complexity of Investment Decisions Using Qualitative Reasoning Techniques
Benaroch, Michel
Dhar, Vasant
Assembling financial instruments such as equities, bonds, options, and other derivatives into a portfolio requires a thorough understanding of how the portfolio will behave in response to changes of specific economic variables and parameters of the instruments. With more information about a more diverse set of instruments becoming available to traders, it is becoming important to limit the complexity of the analysis involved. We show how this complexity can be limited by using qualitative analysis, where the objective is to construct a few good vehicles which can then be analyzed quantitatively. We illustrate how two qualitative reasoning techniques -- qualitative simulation and qualitative synthesis -- are used to design investment vehicles for risk management purposes. These techniques are currently employed by a prototype expert that aims at assisting traders solving a risk management problem called hedging.
1995-01-01T08:00:00Z
text
application/pdf
https://surface.syr.edu/mgt/6
https://surface.syr.edu/context/mgt/article/1005/viewcontent/download.pdf
Management - All Scholarship
English
SURFACE at Syracuse University
Qualitative Reasoning (QR)
Qualitative Reasoning Techniques
Qualitative Simulation (QSIM)
Qualitative Synthesis (QSYN)
Investment Decisions
Financial Risk Management
Payoff-Profile
Risk Management Vehicle
Vehicle Configuration
Financial Instruments
Business Administration, Management, and Operations
oai:surface.syr.edu:mgt-1007
2010-10-11T16:00:05Z
publication:dmgt
publication:coscde
publication:mgt
publication:whitman
Building Initial Online Trust: A Social Learning Theory Perspective and Application on Brick-and-Click Companies
Yunjie, Xu
Hee-Woong, Kim
Vitharana, Padmal
A customer’s trust in an online seller is considered to be an important factor for ecommerce success. The extant research has addressed the question of what online trust is and why some factors such as reputation are helpful to trust building. However, the question of where customers collect information about an online firm to base their trust on has not been addressed. In this study, we investigate different processes through which evidences are collected and trust is built. A framework of four “learning-processes ” is proposed based on social learning theory. To demonstrate the utility of the framework, we apply it to the initial online trust building for brick-and-click firms. As a result, four customer experiences are identified to affect the initial perception of the trustworthiness of a firm’s online operation, i.e., the experience with the website, the experience with the offline establishment, reputation, and general experience with the Internet. Our results suggest that the social learning theory is a viable tool to understand customer’s trust building process. In the context of brick-and-click firms, it helps uncover the significant as well as in significant learning processes. Satisfaction with offline purchase experience is found to be insignificant. This might be due to the lack of integration between online and offline operations. Implications of the study’s findings are discussed.
2006-01-01T08:00:00Z
text
application/pdf
https://surface.syr.edu/mgt/8
https://surface.syr.edu/context/mgt/article/1007/viewcontent/download.pdf
http://creativecommons.org/licenses/by/3.0/
Management - All Scholarship
English
SURFACE at Syracuse University
Initial online trust
Trust building process
Social learning theory
Brick and click strategy
E-Commerce
oai:surface.syr.edu:mgt-1004
2010-10-11T16:00:05Z
publication:dmgt
publication:coscde
publication:mgt
publication:whitman
Labor scheduling with employee turnover and absenteeism
Easton, Fred F.
Goodale, John C.
Most labor staffing and scheduling models presume that all employees scheduled for duty reliably report for work at the beginning of their shift. For industries with even moderate turnover or absenteeism, this assumption may be quite costly. We present a profit-oriented labor scheduling model that accounts for the day-to-day flux of employees and capacity induced by voluntary resignations, new hires, experience curves, and absenteeism. The proposed model also anticipates revenue losses due to reneging by customers whose patience decays exponentially with queue time. Our computational studies suggest that firms with comparatively high transaction volumes, long transaction times, and/or relatively tight profit margins may experience significant benefit from this approach. Compared with conventional labor scheduling models, the proposed method boosts average expected profits by more than 10 percent in certain operating environments.
2002-01-01T08:00:00Z
text
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https://surface.syr.edu/mgt/5
https://surface.syr.edu/context/mgt/article/1004/viewcontent/download.pdf
Management - All Scholarship
English
SURFACE at Syracuse University
Labor staffing
Labor scheduling
Absenteeism
Employee flux
Profit-oriented labor scheduling
Business Administration, Management, and Operations
oai:surface.syr.edu:mgt-1002
2010-10-11T16:00:05Z
publication:dmgt
publication:coscde
publication:mgt
publication:whitman
Information Ecology and Knowledge Management: Toward Knowledge Ecology for Hypertubulent Organizational Environments
Malhotra, Yogesh
The traditional view of organizational systems and supporting information and knowledge systems is based on the model of a well-oiled machine expected to deliver optimum performance derived from pre-defined parameters and specifications. Such systems consider performance as a derivative of external controls defined by the designers of the systems and have given marginal importance to the self-adaptive and emergent nature of human and organizational systems. These characteristics of human and organizational systems are particularly relevant to their adaptation and survival within dynamically changing business environments. Recently, some management thinkers have attempted to address the human bases of information systems within the framework of information ecology. This characterization, although interesting, needs to be further developed to account for the human sense making processes and self-regulatory nature of the natural ecosystems relevant to new organizational environments. We extend the information ecology framework to a framework of knowledge ecology. The knowledge ecology of organizational systems goes beyond the emphasis on information, to account for action, performance and adaptation of self-regulatory systems.
2002-01-01T08:00:00Z
text
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https://surface.syr.edu/mgt/3
https://surface.syr.edu/context/mgt/article/1002/viewcontent/download.pdf
Management - All Scholarship
English
SURFACE at Syracuse University
organizatinal systems
human and organizational systems
dynamic business environments
Business Administration, Management, and Operations
oai:surface.syr.edu:mgt-1003
2010-10-11T16:00:05Z
publication:dmgt
publication:coscde
publication:mgt
publication:whitman
Role of Commitment and Motivation in Knowledge Management Systems Implementation: Theory, Conceptualization, and Measurement of Antecedents of Success
Malhotra, Yogesh
Galletta, Dennis F.
Our ignorance exceeds our knowledge where issues of motivation and commitment of knowledge workers are concerned in the context of knowledge management systems (KMS) implementation [1,16,17,18]. This study is motivated by the pervasive confusion about the role of knowledge workers ' motivation and commitment in KMS implementation and sparse, if any, theoretical or empirical research on these issues. This paper proposes a theoretical framework for understanding how knowledge workers' commitment and motivation affect the use of KMS and resulting organizational performance of the KMS. The theoretical and empirical validation of the framework require first and foremost the theoretical development of the knowledge workers ' commitment and motivation constructs and empirical validation of these constructs in the context of a real world organizational study of KMS implementation. The authors attempt to fulfill these specific goals within the scope of this paper. Future empirical research on the integration of motivation and commitment within diverse implementation contexts of KMS and organizational knowledge management programs is expected to further advance the theoretical and empirical development of the proposed framework.
2003-01-01T08:00:00Z
text
application/pdf
https://surface.syr.edu/mgt/4
https://surface.syr.edu/context/mgt/article/1003/viewcontent/download.pdf
Management - All Scholarship
English
SURFACE at Syracuse University
knowledge management systems implementation
KMS
Management Information Systems
oai:surface.syr.edu:mgt-1006
2010-10-11T16:00:05Z
publication:dmgt
publication:coscde
publication:mgt
publication:whitman
Option-Based Management of Technology Investment Risk
Benaroch, Michel
Real operating (flexibility) options embedded in a technology investment are valuable because they allow management to take rational, value-adding actions that could favorably affect operational traits of the investment (timing, scale, scope, etc.). These options, however, are not inherent in technology investments. Rather, they usually must be carefully planned and designed to fit each investment differently. Building on concepts from the area of financial risk management, this paper presents a methodology for planning the creation of specific operating options designed to maximize the value of a technology investment in light of the risks underlying that investment. The paper also illustrates the use of the methodology in the context of a Web-based information technology investment.
2001-01-01T08:00:00Z
text
application/pdf
https://surface.syr.edu/mgt/7
https://surface.syr.edu/context/mgt/article/1006/viewcontent/download.pdf
Management - All Scholarship
English
SURFACE at Syracuse University
Technology investment
Real options
Risk management
Investment risk
Investment structure
Project management
Business Administration, Management, and Operations
Technology and Innovation
oai:surface.syr.edu:mgt-1001
2010-10-11T16:00:05Z
publication:dmgt
publication:coscde
publication:mgt
publication:whitman
Managing Information Technology Investment Risk: A Real Options Perspective
Benaroch, Michel
Past information systems research on real options has focused mainly on evaluating information technology (IT) investments that embed a single, a-priori known option. However, since real options are not inherent in any IT investment, they usually must be planned and intentionally embedded in a target IT investment in order to control various investment-specific risks, just like financial risk management uses carefully chosen options to actively manage investment risks. Moreover, when an IT investment involves multiple risks, there could be numerous ways to reconfigure the investment using different series of cascading (compound) options. In this light, we present an approach for managing IT investment risk that helps to rationally choose which options to deliberately embed in an investment so as to optimally control the balance between risk and reward. We also illustrate how the approach is applied to an IT investment entailing the establishment of an Internet sales channel.
2002-01-01T08:00:00Z
text
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https://surface.syr.edu/mgt/2
https://surface.syr.edu/context/mgt/article/1001/viewcontent/download.pdf
Management - All Scholarship
English
SURFACE at Syracuse University
IT investments
IT investment evaluation
IT investment management
IT investment risk
option-pricing models
real options
risk management
Management Sciences and Quantitative Methods
oai:surface.syr.edu:mgt_etd-1001
2010-10-26T20:22:40Z
publication:etd
publication:dmgt
publication:coscde
publication:mgt_etd
publication:mgt
publication:whitman
Banking crisis in a liberalizing developing economy
Ranhawa, Singh Dipinder
The last twenty years have witnessed an unprecedented increase in the incidence of financial crisis in developing economies. A number of these economies have experienced crisis during the course of a broader program of economic reforms. This dissertation inquires into the causes and effects of financial crisis. We focus on the role of banks, the dominant institutions in the financial sector. The macroeconomic framework is spelled out in a critique of the linkages between stabilization policies and micro-level structural reforms. The impact on the behavior of individual agents is considered. Next we consider three propositions on macroeconomic stability. The macro data is tested for cointegration to provide a broad indication of structural change during the liberalization program. Tests of stability of the money demand function provide insights into the extent of asset substitution. Secondly a credit demand function is tested to examine if conditions of financial fragility were created by a surge in lending following financial reforms. The third test draws upon a simple model of interest rate determination in an open economy to analyze the causes of persistently high interest rates. These three hypothesis coupled with secondary evidence on the consequences of financial liberalization, enable us to construct a taxonomy of a banking crisis in a developing economy. The results provide some useful insights into the evolution of a financial crisis.
1998-01-01T08:00:00Z
text
https://surface.syr.edu/mgt_etd/3
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Management - Dissertations
SURFACE at Syracuse University
Liberalizing
Banking crisis
Developing economy
Finance and Financial Management
oai:surface.syr.edu:mgt_etd-1002
2010-10-27T20:18:14Z
publication:etd
publication:dmgt
publication:coscde
publication:mgt_etd
publication:mgt
publication:whitman
Understanding differences in gainsharing performance: An interplant analysis
Kofron, Elizabeth Ann
Gainsharing is a group based incentive reward system that has been associated with performance improvement in a wide range of firms. However, practitioner experience reveals that gainsharing is not always successful and that these plans may not lead to the expected outcomes. There are suggestions in the literature of contextual factors that might influence gainsharing outcomes but no studies have directly compared plans through which varying degrees of performance have been achieved.
This dissertation addresses the question of how human resource management practices influence the performance outcomes achieved from multiple Scanlon-type plans at one company. This research explores whether certain sets of human resource practices are necessary for the successful implementation of gainsharing and whether certain combinations of practices are more likely to lead to greater performance enhancement.
The strategic human resource management literature provides the theoretical foundation for this research and the basis for selecting the practices that are of greatest interest in a high performance or commitment type human resource system. Factors other than the human resource practices under study that might influence gainsharing outcomes are also considered.
Case study methodology is augmented by an interrupted time series deign. The impact of a single intervention, the implementation of gainsharing, is assessed for each of four divisions to reveal differences in the level and patterns of performance change. Data about the human resource management practices and other contextual factors was gathered through interviews with multiple informants from each division. Quantitative human resource data will provide additional information for cross divisional comparisons.
Within case analysis and cross case comparisons reveals the patterns of relationships of human resource practices to gainsharing outcomes. This research was designed to provide a rich, multi-perspective description of the human resource context associated with different levels of performance outcomes under gainsharing.
1999-01-01T08:00:00Z
text
https://surface.syr.edu/mgt_etd/2
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Management - Dissertations
SURFACE at Syracuse University
Incentive compensation
Human resource development
Gain sharing
Business
Economics
Labor Economics
Management Sciences and Quantitative Methods
Social and Behavioral Sciences
oai:surface.syr.edu:mgt_etd-1003
2010-11-02T15:10:24Z
publication:etd
publication:dmgt
publication:coscde
publication:mgt_etd
publication:mgt
publication:whitman
Entrepreneurship and small business: A strategic management front end analysis
Tyler, Sydney Scott
A comparison of the supply of goods and services on entrepreneurship and small business (ESB) to the demands of customers was the focus of this exploratory investigation. The three stages of the strategic management front end analysis included as the sources of the supply both scanning the services environment and identifying exemplary goods (books). The demands were based on publicly available published ESB literature and a needs assessment. The results identified: the services on ESB, business activities essential for creating a venture, and books on ESB.
A CIPP goal free program evaluation investigated context and inputs of available educational services. The courses, consulting, or counseling services identified emphasized consulting, offered non-credit courses on startups, served a very small portion of the population, and generally were provided through government sponsored programs by unlicensed counselors-consultants. Identifying the very limited educational programs available, services they offered, and targeted audiences provided the basis for an alpha level needs assessment.
A needs assessment focused on identifying the essential activities for creating a business venture. Three hundred eighteen key informants participated in the 28 focus groups held in four metropolitan and four rural counties. The three sample groups participating in sessions included: business owners, business professionals, or community leaders. Special sessions were held for exporting, agribusiness, and high-technology firms, and for investors, bankers, accountants, and lawyers. When participant groups identified, rated, and ranked business activities, all three sample groups rated 95 of the 99 activities as essential. Owners rated highest activities related to internal business operations, while professionals and leaders emphasized external business activities. Owners expressed dissatisfaction with available services, while professionals said services were sufficient. Owners may lack business literacy and professionals providing services were often untrained in entrepreneurship and small business. Individuals with their own resources at stake (owners, investors, and bankers) requested improved supports, education, training, and resources.
The product evaluation of books on ESB described the publishing industry context, isolated a sample of exemplary print media inputs, and identified product evaluation attributes for books (electronic media or instructional episodes), e.g. assessment, outcomes, content, methods, sequence, example, practice, feedback, and message. The exemplary books located were introductory college textbooks authored by college professors, published by textbook publishers, and not available at community-based book stores or libraries.
The three exploratory investigations produced a description of the mismatch of demands for goods and services to the supply of goods and services, benchmark of business activities for starting businesses, list of exemplary ESB books, and checklist of product evaluation attributes. The findings may serve as the basis for entrepreneurship-owner business-management-executive education, professional interventions or program policies, and financial decisions related to cash flow operating costs. The recommendations include a model for entrepreneurship, job description, curricula, and model for a cash flow-business plan analysis audit.
1996-01-01T08:00:00Z
text
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Management - Dissertations
SURFACE at Syracuse University
management
business education
Business
oai:surface.syr.edu:mgt_etd-1004
2010-11-02T16:58:55Z
publication:etd
publication:dmgt
publication:coscde
publication:mgt_etd
publication:mgt
publication:whitman
A qualitative study of computer-mediated nursing care plans from the perspective of the staff nurse
Harris, Barbara Lee
For the past twenty years, nurses have been expected to write nursing care plans for individual patients; such plans are expected to promote individualization of care, setting of priorities, and continuity of care. Now, in many health care organizations, this planning process is computer-mediated (selecting items from screens), and other forms of complex computer-mediated work are entering the nurse's workspace.
The research question that guided this study is: what meanings are ascribed by staff nurses to the development and use of computer-mediated nursing care plans, and what behaviors are associated with these meanings? The theoretical orientation of the study is symbolic interaction; the staff nurse actively constructs, over time, meanings related to the computer, the care plan, and the computer-mediated care plan, and acts on the basis of these meanings.
A qualitative research methodology was used, relying mainly on interviews with nurses in one hospital where computers are used in developing these plans. Data analysis followed Glazer and Strauss's (1967) grounded theory.
When the stories told by fifteen staff nurses were analyzed, meaning emerged as metaphor, as the basic human needs of food, clothing, and shelter. The food metaphors, for example, are fast food, empty calories, and oil and vinegar. A picture of felt discomfort emerges; this is understandable when basic needs have not been fully satisfied. The type of strain described by the nurses is similar to role strain. Associated, or contributory, variables also appear.
The behaviors that emerge as linked to meaning are conceptualized as the Contented Leaner, Neutral Complier, Matter-of-Fact Tool User, Frustrated Compromiser, and Motivated Coopter. Most nurses used a mix of all or most of these behaviors, although, for a few, one behavior was dominant.
The ideas revealed here have relevance for the way nursing practice is structured within the institution, as well as for research in role theory, and in all workplaces where computers are used not only for information management but to assist with or substitute for intellectual activities such as patient care planning. Also, the need for organizational assessment of the assumptions upon which work activities are based is highlighted.
1990-01-01T08:00:00Z
text
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Management - Dissertations
SURFACE at Syracuse University
Nursing
Nursing care
Computer science
Qualitative research
Organizational Behavior and Theory
oai:surface.syr.edu:mgt_etd-1005
2010-11-09T14:18:11Z
publication:etd
publication:dmgt
publication:coscde
publication:mgt_etd
publication:mgt
publication:whitman
A Descriptive and Theoretical Study of the Nature of Clerical Work at a Mental Health Facility
Evans, Mary Kathryn
This is a study about clerical workers. It is about a particular group of clerical workers who work in a state mental facility. These clerical workers are neither private secretaries nor pool typists; they are department secretaries. And the departments they work for consist of teams of clinical professionals that carry out the therapeutic functions of the facility. This study had the objective of mapping out the vista of the clerical worker's perspective of their work lives. The research techniques consistent with this question were depth interviewing supported by participant observation and document analysis.
At this mental health facility, Central, the clerical workers serve as a link and buffer in the professional-organization conflict. Informally, the clerical workers' role has been expanded to buffer the professionals from bureaucratic demands and to link the administration with the source of numbers and information that it needs to secure legitimacy and funding from the state government. This role for the clerical workers contains both problems, low status, low pay, and no legitimate authority, and opportunities, for growth, responsibility and autonomy. These discrepancies cause role conflict for the clerical workers strong enough to mobilize them to formulate influence strategies to solve their problems and promote their opportunities. The strategies take two forms; a collective effort, a quasi-official Secretaries Group, and promotes the clerical workers' issues on an organizational level and interpersonal influence strategies that enhance their position in the departments. They use tactics derived on the basis of power they have built up through mutually beneficial relationships with clinical staff on their department in general, and with their supervisor in specific.
Each of these portions of the clerical workers' perspective has implications for the formulation of concepts in formal theories, or for practical applications in the management and organizational design of effective and efficient organizations. This study gains insights and direction for further research in the following areas: (1) The nature of the occupation of clerical work--specifically in the category of department secretaries; (2) The control function in organizations; (3) The Professional-Organization Conflict; (4) Power in Organizations; (5) Supervision.
1982-01-01T08:00:00Z
text
https://surface.syr.edu/mgt_etd/7
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Management - Dissertations
SURFACE at Syracuse University
Department secretaries
Work life
Professional-organization conflict
Control function
Power in Organizations
Role conflict
Business Administration, Management, and Operations
oai:surface.syr.edu:mgt_etd-1006
2010-11-10T19:07:05Z
publication:etd
publication:dmgt
publication:coscde
publication:mgt_etd
publication:mgt
publication:whitman
Transferring Technology to Municipal Markets: Marketing's New Frontier
Elmer, Wally Joseph
This thesis explores selected dimensions of the municipal technology transfer process within the two urban markets of fire and police protection. The technology transfer process represents the very essence by which firms utilize their capacity to make technology available to cities for use in supplying various public services. Cities are finding it more difficult to support these services without noticeable improvement in productivity.
The intent of this research is to: (1) provide a profile of market characteristics within the fire and police markets; (2) compare the technology transfer roles firms perform within these two markets; and (3) extrapolate hypotheses from data which helps explain the factors making up the urban technology transfer process.
Traditionally, public regulation has attempted to convert public goals into private interest. This regulation, instituted by social activists and coordinated by federal mission agencies, has often proven unsuccessful in effectuating technology transfer. Alternatively, industry ability and/or desire to transfer products to cities is thwarted by a variety of inhibitors including government intervention.
This research discovered that the present status of urban technology transfer was affected by: (1) a low level of strategic planning by firms; (2) the limited long term capital available to many firms; (3) undercapacity in many product categories; and (4) the size of firms servicing urban markets. Firm size was an important indicator distinguishing marketing strategy. Smaller, more traditional firms rely more upon conventional methods to market their customized equipment. However, large, new firms use superior marketing techniques to "invade" these once stable markets. These invader firms promote the cost efficiency of their standardized equipment.
In addition, this research suggests implications for industry, government, cities, and marketing theorists aimed at building industrial capacity for appropriate urban technology transfer.
1980-01-01T08:00:00Z
text
https://surface.syr.edu/mgt_etd/6
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Management - Dissertations
SURFACE at Syracuse University
Marketing
Fire
Police
Public services
Strategic planning
Firm size
Business
oai:surface.syr.edu:mgt_etd-1007
2010-12-03T14:37:22Z
publication:etd
publication:dmgt
publication:coscde
publication:mgt_etd
publication:mgt
publication:whitman
Workaholism and expansion and contraction oriented job crafting: The moderating effects of individual and contextual factors
Laurence, Gregory A.
This research concerns a number of issues related to the concept of job crafting. These include the effect of differential motivations associated with individuals' workaholic tendencies on making proactive changes to the task and relational boundaries of their jobs. I investigate how tendencies toward workaholism (degree of drivenness to work and enjoyment of work) affect employees' strategies of expansion oriented and contraction oriented job crafting and the moderating roles of personal and contextual variables. Specifically, I examine how employees' political skill, personality traits, and creative performance, along with the situational variables of social support from managers and co-workers, the perceived level of routinization of the job itself, and levels of work-family conflict encourage or discourage job crafting by moderating the relationship between tendencies toward workaholism and expansion and contraction oriented job crafting. Finally, the research examines how expansion and contraction oriented job crafting relate to employees' psychological (job satisfaction and organizational commitment) and behavioral (job performance) outcomes.
In sum, my major contributions lie in formally explicating the role that workaholism plays in motivating individuals to craft their own jobs, in exploring the nature of job crafting in terms of contraction versus expansion of the job, and in generalizing the job crafting phenomenon beyond the Western to non-Western contexts.
2010-01-01T08:00:00Z
text
https://surface.syr.edu/mgt_etd/9
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Management - Dissertations
SURFACE at Syracuse University
Workaholism
Proactive behavior
Job crafting
Job performance
Business Administration, Management, and Operations
oai:surface.syr.edu:mgt_etd-1008
2011-10-07T12:59:12Z
publication:etd
publication:dmgt
publication:coscde
publication:mgt_etd
publication:mgt
publication:whitman
publication:oa_etd
Business Models and Performance: Entrepreneurial aspects in the New York wine industry
Brannon, David
This dissertation is about innovation - the setting is business models. I have defined innovativeness in business models as a novel departure from what others in the same industry are using for their business model design. Utilizing evolutionary theory, I focus upon organizational routines to identify innovation. I explored characteristics within the firm associated with innovativeness in the business model including customer information processes; willingness to pursue experimentation and complexity added to the business model from the addition of non-core products. Inertia in the firm was considered as a moderator between each of these variables and innovativeness. Performance was measured using criteria relevant to the industry - quality, awards won by the winery and revenue growth. Several implications follow from the results. First, An important implication of the research is that evolutionary theory is a useful lens to elaborate mechanisms associated with innovative business models and can serve for future research to theoretically ground investigations into innovation in business models. Second, my methodology served as a contribution by providing an ability to objectively identify innovative business models. Third, the importance of understanding your customers aids in developing innovative business models. Fourth, experimentation allows firms to develop and evaluate changes to the business model that can lead to innovation. Fifth, firms should recognize that as procedures and business models become ingrained it is more difficult to pursue an innovative business models. Finally, innovation is equally important for improving performance in both low- tech and high-tech environments.
2011-01-01T08:00:00Z
text
application/pdf
https://surface.syr.edu/mgt_etd/8
https://surface.syr.edu/context/mgt_etd/article/1008/viewcontent/Brannon_syr_0659E_10134.pdf
Management - Dissertations
SURFACE at Syracuse University
Business Models
Entrepreneurship
Innovation
Business
oai:surface.syr.edu:mgt_etd-1009
2012-04-05T18:50:16Z
publication:etd
publication:dmgt
publication:coscde
publication:mgt_etd
publication:mgt
publication:whitman
Essays on Vulnerability to and Likelihood of Reemergence from Corporate Bankruptcy
Arora, Punit
This dissertation makes two important contributions to literature on organizational failure. The first study explores the relationship between a firm's corporate (diversification) strategy and its vulnerability to failure (bankruptcy), and the second study explores the likelihood of reemergence from the governance perspective. In the first study, I show that there is a significant difference between the bureaucratic costs incurred by bankrupt and non-bankrupt firms. My results suggest that the likelihood of a firm going bankrupt significantly increases as its bureaucratic costs increase. These results provide robust support for resource dependence predictions, and highlight the important role implementation plays in the success of corporate strategy, i.e., if a firm incurs bureaucratic costs that offset the synergistic benefits it derives from its diversification profile, its performance is likely to be suboptimal and prone to failure. My study further shows that higher related diversification, especially when combined with higher bureaucratic costs, makes firms most vulnerable to failure. In the second study, I show that when resourceful directors are actively involved in the firm's business, a firm's likelihood of reemergence goes up significantly. Further, the relationship between directors' resourceful interlinks and reemergence likelihood is curvilinear such that too few or too many linkages reduce the likelihood of reemergence. Finally, I also show that nature of resources useful to firms is contingent on the nature of the business the firm is in, i.e., while resourceful insiders are valuable to firms in knowledge-intensive industries, resourceful outsiders are more valuable to firms in knowledge-mundane industries. Overall, this study extends resource dependence perspective and provides a more robust and contextualized understanding of directors' impact on firm performance.
2011-12-01T08:00:00Z
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Management - Dissertations
SURFACE at Syracuse University
Bankruptcy
Bureaucratic costs
Corporate governance
Corporate strategy
Directors
Diversification
Business Administration, Management, and Operations
oai:surface.syr.edu:mgt_etd-1010
2012-09-19T15:04:13Z
publication:etd
publication:dmgt
publication:coscde
publication:mgt_etd
publication:mgt
publication:whitman
publication:oa_etd
The R&D Boundaries of the Firm and the Governance of R&D Alliances: Essays on Institutions, Strategic Considerations and Contract Structure
Pattit, Jason Michael
The three essays in this dissertation examine questions related to the R&D boundaries of the firm and the governance of R&D alliances. The first essay draws on institutional theory to examine the history of corporate R&D in the U.S. since the mid-19th century. Formal and informal institutional rules and constraints are shown to play a role in the initial rise of markets for technology in the 19th century, their decline during the early-20th century, and their eventual return at the end of the 20th century. The influence of formal and informal institutions on the adoption of in-house R&D labs in the US during the mid-20th century is also examined.
In the second essay, the focus shifts to an investigation of the discrete project-level R&D outsourcing decision. A framework for understanding the direct and indirect influence of strategic considerations and environmental factors is developed. The impact of project- and transaction-level characteristics on the R&D outsourcing decisions are also considered, highlighting the importance of integrating information possessed by managers from different levels of the firms. Finally, the second essay proposes that cross-level interactions may exist within the framework, which may help to explain why the decisions observed in some cases run counter to the predictions traditionally derived from theory.
The third essay includes two empirical studies that examine different aspects of the contracts designed to govern R&D alliances. Using a unique set of contracts from the medical device industry, the studies in the final essay investigate the factors that influence the structure of R&D alliance contracts and the assignment of key decision and control rights in such contracts. In addition, the final essay investigates the impact of previous alliance experience on the relationship between the key factors identified and the structure of R&D alliance contracts.
2012-08-01T07:00:00Z
text
application/pdf
https://surface.syr.edu/mgt_etd/11
https://surface.syr.edu/context/mgt_etd/article/1010/viewcontent/Pattit_syr_0659E_10343.pdf
Management - Dissertations
SURFACE at Syracuse University
Alliances
Collaborative R&D
Contract design
Cooperative strategy
Institutions
New institutional economics
Business Administration, Management, and Operations
oai:surface.syr.edu:honors_capstone-1075
2014-03-04T18:50:42Z
publication:honors_capstone
publication:honors_capstones
publication:dmgt
publication:coscde
publication:mgt_hcapstone
publication:mgt
publication:whitman
publication:honors
Off-Price vs. Department Store Retailing
Aghion, Denise
There are multiple forms of retailing in the United States – two of the most common forms are department store retailing and off-price retailing. Both types of retailers are looking to create profits by negotiating costs with vendors to create suitable gross margins; however, they go about doing so in very different ways. Because I have interned at both types of corporations, my Capstone is to identify which, if either model, is more sustainable in today’s conditions.
Department store retailing is the most well-known form of retailing, and is currently the largest sector of retailing in the United States. They have been successful in the United States since the middle of the 1800’s, and continue to exceed in the market because they are household names that people trust, and they cater to the middle and upper classes, who place a value on convenience. Off-price retailers are best known for offering designer goods at prices that can be between 20% and 60% lower than their department store prices. It’s a far newer concept that tailors its assortment to people who want to buy name brands, but who can’t afford or don’t want to pay department store prices. There is a place in the market for these retailers because of the growing concern of value. Off-price retailing has been growing at extremely rapid rates in recent years.
My internships, and observations from these internships, at Macy’s and Ross Stores is my primary form of research for this paper. I also conducted interviews with industry insiders and consulted secondary sources on the subject.
In order to begin this process, I analyzed the two organizations that I interned at, Macy’s and Ross Stores. I assessed each stores strengths, weaknesses, opportunities and threats that I witnessed throughout my time at each company.
Taking what I learned from my analysis of the two organizations I had personal experience with, and my interviews from professionals working in the industry, I identified the major similarities and differences in the two business models. After analyzing the similarities and differences, I looked at how the political, economic, socio-cultural and technological externalities affected retailing in general.
Based on all of my primary and secondary research, I believe there is a place in the market for both models of retailing. Because Americans are increasingly price-conscious, off-price stores do have a slight edge in today’s market. Off-price stores appeal to a wide variety of customers and offer excellent value to their customers. The stores have been showing incredible growth from year to year, and their customers often leave satisfied, even though the stores lack the “glamour” of department stores.
However, this doesn’t negate the fact that department stores still do appeal to a very specific customer that is not going away. The wealthier part of the society still enjoys shopping at department stores for their excellent customer service, their wide assortment and the “feeling” they get when in the stores. Department stores have been successful in the American market for a long time, and even though they have been declining in growth to some extent, they have always managed to come back from these declines in the past. As long as they continue to respond to their loyal customer’s wants and needs, there will continue to be a place for them in the market.
2013-05-01T07:00:00Z
text
application/pdf
https://surface.syr.edu/honors_capstone/78
https://surface.syr.edu/context/honors_capstone/article/1075/viewcontent/auto_convert.pdf
http://creativecommons.org/licenses/by-nc-nd/3.0/
Honors Capstone Projects - All
SURFACE at Syracuse University
Business
Business Administration, Management, and Operations
Business and Corporate Communications
Fashion Business
Operations and Supply Chain Management
Sales and Merchandising
oai:surface.syr.edu:honors_capstone-1273
2014-05-19T18:56:05Z
publication:honors_capstone
publication:honors_capstones
publication:dmgt
publication:coscde
publication:mgt_hcapstone
publication:mgt
publication:whitman
publication:honors
SkillAddiction Business Plan
Louie, Taylor
Skill gaming is a type of online gaming in which people play fun, easy to learn, casual games, in a tournament setup - sometimes backed by small wagers, in attempt to win cash prizes. Launched in April, 2009, SkillAddiction (SA), now host to over 54,000 customers across more than 150 countries, brings people together to compete in any of their favorite casual games, in which the outcome is predominantly based on the player's skill. SA has incorporated innovative features to set itself apart from competitors, such as a virtual scavenger hunt, and interactive community features, and continues to develop the application and add games on a regular basis.
The $1 billion skill gaming industry is dominated by only three firms, who have had years of uncontested market control. This concentrated dominance has stifled innovation and disabled consumer involvement. Furthermore, due to inherent restrictions of a skill gaming business, competitors have disregarded a large portion of their target audience in major geographical areas. A huge deficit in the supply of skill gaming to the consumer group exists as a result of the unwillingness to pursue alternate monetization efforts.
SA has built its application around offering players the most opportunities to benefit from playing at a skill gaming website, both quantitatively (cash and prizes) and qualitatively (community interaction and site features). This is made possible by additional revenue drivers that SA has implemented into its business model, diversifying risk across multiple types of revenue streams, and enabling a low cost fee structure that benefits the players directly.
SA reaches the broadest scope of online gamer - from young to old, women and men, casual or professional in its appeal by offering designs and games that can be enjoyed and appreciated by whole market. Also, SA has introduced the first virtual currency system into a casual skill gaming platform, fueling competition, motivating activity in previously dormant market segments, and making winning a possibility even without playing directly for cash.
SkillAddiction's customers have participated in over 550,000 tournaments and over 3,000,000 game plays. These figures have been reached without any substantial marketing efforts. Going forward, SA plans to focus its marketing efforts into several online campaigns.
SA incorporates three sources of revenue: collected tournament fees, advertising, and Offers. SkillAddiction will be incorporating a fourth revenue driver by the end of 2010 which will be a subscription-based gameplay model for the website. SkillAddiction is looking to enter into the mobile and social skill gaming markets to gain first mover advantage and secure the fifth and sixth revenue drivers for the company.
Without financial backing, SA is on track to generate $50,000 in revenues in 2010.
2011-05-01T07:00:00Z
text
application/pdf
https://surface.syr.edu/honors_capstone/275
https://surface.syr.edu/context/honors_capstone/article/1273/viewcontent/auto_convert.pdf
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Honors Capstone Projects - All
SURFACE at Syracuse University
Advertising and Promotion Management
Sales and Merchandising
oai:surface.syr.edu:honors_capstone-1776
2014-07-14T14:02:05Z
publication:honors_capstone
publication:honors_capstones
publication:dmgt
publication:coscde
publication:mgt_hcapstone
publication:mgt
publication:whitman
publication:honors
Elements of the Nordic Leadership Framework, Origins, and Transferability
Chen, Maggie H
Leadership styles can be classified into different buckets based on previously developed leadership framework theories such as transformational, transactional, charismatic, and democratic leadership. This thesis explores the characteristics that define the Nordic style of leadership from a cross-cultural perspective. Under the assumption that the four Nordic nations: Denmark, Finland, Norway, and Sweden share a similar set of leadership practices, my capstone investigates the linkage between the Nordic national cultures and the influences on the leadership approach. The four small, but powerful nations are the homes to many corporations recognized for their highly innovative solutions to meet consumer needs. Nordic leaders apply the cultural norms of honesty and consensus into the Nordic work environment creating an effective set of leadership principles that competitively position Nordic companies across the global market. Is this leadership model only effective in a controlled environment with favorable external support from the society? Understanding the external conditions that support the Nordic leadership framework helps determine the possibility of transferring the model in other countries and how the leadership characteristics can be replicated.
2014-05-01T07:00:00Z
text
application/pdf
https://surface.syr.edu/honors_capstone/783
https://surface.syr.edu/context/honors_capstone/article/1776/viewcontent/auto_convert.pdf
http://creativecommons.org/licenses/by-nc-nd/3.0/
Honors Capstone Projects - All
SURFACE at Syracuse University
Management Sciences and Quantitative Methods
oai:surface.syr.edu:honors_capstone-1919
2016-05-10T14:41:15Z
publication:honors_capstone
publication:honors_capstones
publication:dmgt
publication:coscde
publication:mgt_hcapstone
publication:mgt
publication:whitman
publication:honors
Technology Transfer and the Instrumentality of Bayh-Dole: a Comparative Study of Patent and Publishing Data, 1973-2007
Rothschild, Ethan M.
Technology transfer is the process by which universities and other higher education institutions (HEIs) channel discovered knowledge and innovations into commercialization. Increasing commercialization has been a feature of HEIs in the United States, especially, for the last several decades. A turning point can be seen with the passage of what is known as the Bayh-Dole Act in 1980. This landmark piece of legislation allowed universities to keep licensing rights from federally funded projects, an institutional ownership model that spurred innovation. HEIs with medical schools are especially affected due to the lucrative nature of biotechnology.
One such measure of innovation and, crucially, commercialization is the number of patents filed per institution. As such, patent data has been obtained for a sample of HEIs in New York State, Ireland, and New Zealand. For benchmarking activity levels, data has also been compiled on the volume of journal publications from each school. Using the statistical software Minitab to analyze these data sets, this paper finds (1) evidence of a significant acceleration in patenting activity after Bayh-Dole, and (2) that increased patenting rates may be causing deceleration in publishing activities at HEIs with medical schools.
2015-05-05T07:00:00Z
text
application/pdf
https://surface.syr.edu/honors_capstone/916
https://surface.syr.edu/context/honors_capstone/article/1919/viewcontent/Rothschild_Ethan_Capstone.pdf
http://creativecommons.org/licenses/by/3.0/
Honors Capstone Projects - All
SURFACE at Syracuse University
Management Information Systems
oai:surface.syr.edu:honors_capstone-2050
2017-08-17T15:02:45Z
publication:honors_capstone
publication:honors_capstones
publication:dmgt
publication:coscde
publication:mgt_hcapstone
publication:mgt
publication:whitman
publication:honors
When the Ultimate Goal is Running Yourself Out of Business: The Extent to which For-Profit Strategic Management Tools Apply to the Nonprofit Sector
McDonnell, Haley
Competitive advantage is important to any entity committed to success in its respective space. However, competitive advantage – and competition in general – becomes a complex concept when applied to a context like the nonprofit sector so often marked by cooperation and collaboration. This research explores the gap in availability of applicable strategic management tools, like competitive advantage frameworks, between the for-profit and nonprofit realms. This research draws on 20 interviews conducted with nonprofit executives around the United States and compares the findings with literature currently available about the nonprofit context and competitive advantage. A framework of nonprofit competitive advantage was developed as a result of this research, based on the four main constructs of identity, strategy, competition, and finances. This paper discusses the potential implications of these four constructs on the ability of a nonprofit organization to successfully achieve its mission and develop a competitive advantage in the nonprofit sector.
2017-05-01T07:00:00Z
text
application/pdf
https://surface.syr.edu/honors_capstone/1036
https://surface.syr.edu/context/honors_capstone/article/2050/viewcontent/McDonnell_H.pdf
http://creativecommons.org/licenses/by-nc-nd/3.0/
Honors Capstone Projects - All
SURFACE at Syracuse University
Business
oai:surface.syr.edu:etd-1886
2018-07-18T13:42:08Z
publication:etd
publication:dmgt
publication:coscde
publication:mgt_etd
publication:mgt
publication:whitman
publication:oa_etd
INNOVATION IN DECLINING AND DISTRESSED FIRMS
Ye, Yang
Firms often face performance shortfalls, either relative to their past performance or relative to their competitors' performance. Sometimes, performance shortfalls are so severe that firms are forced into bankruptcy. This dissertation investigates how organizations respond to such performance shortfalls, and how those responses affect their subsequent performance. It focuses on three specific aspects of these responses---the intensity of organizational search, and the roles of intangible asset divestitures and human capital.
The dissertation consists of three essays. The first essay proposes a persistence-based framework of organizational search. This framework connects the relative persistence of social and historical relative performance with the relative persistence of the carryover effects of two types of organizational search, innovative and market search. This essay posits that social relative performance is more persistent than historical relative performance; as a result, social relative performance has a stronger effect on innovative search, which has a more persistent carryover effect than market search. Consistent with the proposed framework, I find that, while a positive social relative performance is associated with a reduction in a firm’s search intensity, a negative social relative performance increases firm search intensity. On the contrary, historical relative performance does not exhibit this differential pattern. Finally, using an industry-level measure of profit persistence, I find that social relative performance has a stronger effect on innovative search in high-persistence industries, compared to its effect in low-persistence industries. Together, these findings highlight persistence as an important mechanism that links historical and social relative performance to innovative and market search.
The second essay investigates the effect of the divestiture of technological assets on large bankrupt firms to see whether the divestiture strategy will help them to overcome competitive disadvantages, or if the firm will sink into the mud of competitive disadvantages. I construct a sample containing large patenting public firms that file for bankruptcy in the United States. I build a two-phase framework to examine the antecedents and consequences of divesting technological assets. The first phase focuses on the bankruptcy period and analyzes which kinds of technological assets are more likely to be divested. The second phase relates to the post-bankruptcy period and explores the performance changes and knowledge utilization associated with divestiture. I analyze two attributes of the technological assets: whether the assets are of high value, and whether the assets are in a firm’s core technological areas. As the two attributes contain information about the price of assets when they get liquidated, and the embeddedness of knowledge in the correspondent technological areas respectively, they are naturally connected with a firm’s post-bankruptcy profitability, technological function, and knowledge utilization. Specifically, I find that high-value or non-core technological assets are more likely to be divested than their counterparties are. I also find that, while divesting high-value technological assets can improve profitability, divesting noncore ones is associated with worsen technological function and less knowledge utilization in existing and new technological areas. By examining how the attributes of the assets affect the gains and losses in profitability, technological performance, and knowledge utilization associated with the divestiture, I extend the current understanding of resource reconfiguration among bankrupt firms.
The last essay investigates the effect of bankruptcy on the mobility of a firm’s skilled human capital. Using a novel data set, I compare the skilled human capital turnover patterns within the bankrupt and non-bankrupt firms over a prolonged period. Adopting propensity score matching and difference-in-difference approach, I find that bankrupt firms have fewer patent inventors enter during the post-bankruptcy period than that of the pre-bankruptcy period, compared to the inventors’ entry of non-bankrupt firms during the same timespans. Additionally, I find that bankrupt firms have fewer inventors retained after bankruptcy, compared to that of non-bankrupt firms. I argue that this turnover pattern in bankrupt firms could be driven by lack of ability to attract new inventors and to retain the existing inventors. Furthermore, I find that bankrupt firms have fewer star inventors and more novice inventors remained in the firm after bankruptcy, which implies that the bankrupt firms may suffer from a reduction in innovation capabilities. The findings suggest that the bankrupt firms face unique human capital management problems, compared to non-bankrupt firms.
In sum, this dissertation investigates how an organization copes with different performance shortfalls and how these strategies have an effect on an organization’s subsequent economic and innovative performance. The findings shed light on the strategies of distressed or bankrupt firms and their unique challenges in technological assets management and human capital management.
2018-05-13T07:00:00Z
text
application/pdf
https://surface.syr.edu/etd/885
https://surface.syr.edu/context/etd/article/1886/viewcontent/YE_YANG.pdf
Dissertations - ALL
SURFACE at Syracuse University
Bankruptcy
Divestiture
Innovation
Performance shortfall
Resource
reconfiguration